As a recognised responsible chauffeur drive company, RCS of London is committed to following government approved advice for transportation suppliers to help stop the spread of COVID 19 [gov.uk]
Your Chauffeur Car Hygiene Procedure
Before and after each new client trip, the chauffeur will sanitise all seats, seat belts, buckles, door handles, and all other contact surfaces where the previous passenger may have been able to touch. Only when the car has been fully sanitised, the chauffeur will then wash his/her hands again and safely store the cleaning tools.
Your Chauffeur Hygiene Procedure
In accordance with government advice, the chauffeur will wash their hands and use gel sanitiser as often as possible. Gloves are to be used to open doors and carry baggage. Should the chauffeur become aware that they have had contact with an infected individual, the chauffeur will immediately report this event to the office, self-isolate, and stand down from service. Our team of chauffeurs has been advised to monitor their passenger and their own health situation. Safety in the chauffeured car is a joint exercise in health and safety.
On completion of the journey, the chauffeur will again clean essential areas followed by the washing of hands. Full car washing can then proceed followed by the deep sanitisation of the vehicle prior to the next client trip.
Meeting and Greeting?
People need chauffeurs and drivers for multiple reasons. Upon arrival at your car, your chauffeur will offer you hand sanitiser and wipes. He/she will refrain from contact with you by way of not shaking hands
Seating within your Chauffeur vehicle
The WHO guidance suggests that a distance of 2.0 meters spacing is required. The client passenger is required to sit in the rear of the car to create the distance. RCS requires the use of masks by chauffeur and passengers. There have been no scientific studies, but experts recommend the safest place to sit is behind your chauffeur
The World Health Organisation (WHO) has warned that paper media may develop into a public health risk as they change hands frequently, picking up bacteria and viruses along the way. For this reason, we will not be offering daily papers or magazines while this pandemic is ongoing, as these are objects we touch every day, that could contribute to the spread of the coronavirus.
Chauffeur Operating Instructions
Use protective gloves and sanitiser gel whenever possible
Use approved sanitising wipes to clean your vehicle interior surfaces between passenger changes. Essential areas: Interior door panel, all handles, windows, locks, door storage areas, cup holders, power cords, seats, exterior door handles, and children’s car seats and seat belts.
Newspapers and magazines should be removed from the seat-back pockets in vehicles until further notice
Only offer sealed refreshments and immediately remove the remaining packets with gloves after the journey is completed
· Wearing gloves to support customers with luggage is a good way to minimise contact and to reassure passengers
· Handshakes with customers should be avoided until further notice.
Coronavirus (COVID-19): latest information and advice
We are taking a responsible approach towards minimising the risk of infection and trying to stop the spread of this virus and thank you for your support during these challenging times.