Key Differences Between Drivers and Chauffeurs

executive driving driver chauffeur

We all like to travel in luxury. It’s not just about the vehicle you drive in, but also the kind of service you experience during the trip. This is really the line where the first difference between drivers and chauffeurs becomes evident. 

A chauffeur isn’t just another fancy term used to describe a driver – there are actually quite a lot of differences between the two, be it the qualifications, the characteristics, the service, and lots more. RCS of London knows a thing or two about high-quality transportation services, so we’re here to explain what truly makes the difference. 

Why Should You Hire a Driver or Chauffeur?

People need chauffeurs and drivers for multiple reasons. The first reason could be as simple as not wanting to drive or not knowing to drive, or perhaps just wishing to enjoy the luxury of being driven by someone else. You might need a driver or chauffeur regularly either to travel to work or drop your kids to school or any other daily activity that requires you to travel from one point to another.

For instance, you could be in an unknown country, and you need to travel to a particular destination. A driver can obviously help you out with that, but a chauffeur will provide you with a couple of more positive points, such as professionalism, to make your ride even better. 

Related: The Benefits of Using a Personal Security Driver

How to Find and Keep the Right Chauffeur

Finding a good chauffeur might take a while, but once you’ve found the right one, what’s more important is to remember to do things that help them stick around for longer. You could either get one from a service that provides chauffeurs, or look for ads online, because many chauffeurs post about their qualifications and willingness to take up a new job online these days. 

Keeping the right chauffeur means treating them well, paying them what they deserve, and letting them experience a sense of belonging. You should treat your chauffeur like you would treat any full-time employee, giving them perks and benefits such as bonuses, sick leaves, vacation days, and so on. 

In fact, certain chauffeur services also provide their employees with benefits such as health insurance, dental, and so on. It’s only when you establish a family-like ambiance with your chauffeur that they will be loyal to you and give you all their dedication and loyalty. 

What are the Main Differences Between a Driver and a Chauffeur?

As mentioned earlier, chauffeurs and drivers are definitely not the same. Let’s take a look at some of the major differences that will help you distinguish between the two:

Anyone Can Be a Driver

The very first difference is that anyone can become a driver. In order to become a driver, all you need to do is know how to drive, have a driver’s license and insurance, be of a certain age (depending on the person or service hiring you), and basically be good at the bare minimum it takes to become a driver. Transportation services like Uber and Lyft have a low bar for who can become a driver, which means you might end up with a less experienced driver with minimal customer service skills. 

Chauffeurs, on the other hand, are professionals who are hired. Drivers don’t have professional training, but chauffeurs do.

While a driver will only focus on getting you from one destination to another, chauffeurs know that they will be held accountable for their actions. Therefore, they work even harder to make sure their customer’s experience is a pleasant one. Chauffeurs go through a whole different training in order to be where they are. At RCS of London, our drivers are trained to be top-notch at a variety of services. 

Chauffeurs Only Drive First-Rate Vehicles

Black Mercedes chauffeur

The second difference is that chauffeurs only drive first-rate vehicles. Be it limousines, luxury sedans, or executive vans, you will mostly see a chauffeur driving a vehicle that’s extremely classy and well-rated. Take a look at our fleet to get a better idea. Drivers don’t stick to just first-rate vehicles and can drive whatever they want. All you need to drive with Uber is a four-door car that’s five years old or newer. 

This also entails that the way drivers and chauffeurs maintain the vehicles they are driving is vastly different. 

Traveling in luxury also means traveling in a vehicle that’s well-kept and properly maintained, and this is exactly what a chauffeur ensures; whereas a driver has no such obligations. This maintenance isn’t just about how the car looks, but also how it functions. 

For example, if you hire a driver, the car might just break down in the middle of the road due to some internal issues. Chauffeurs, however, don’t give you the chance to second-guess their competence, because they ensure the vehicle they’re driving is always well-maintained, so that the customer faces no issues or delays in any manner.

Chauffeurs Offer Exceptional Customer Service

Thirdly, and the difference that is perhaps the most crucial, is that chauffeurs give priority to customer service over anything else. The driver will only be worried about driving you from one destination to another, and not really care whether you get there safely or not. A chauffeur, though, cares about your comfort and safety and makes sure you reach your destination in a safe manner. 

Chauffeurs also dress differently and often have a unique dress code that automatically distinguishes them from other drivers. Most chauffeurs wear a black suit, a white button-down shirt, and black shoes. In addition to their appearance being perfect, they also keep the vehicle looking perfect, while making sure any and every amenity you might require, be nearby. This includes having water, playing music if you want to listen to it, and so on. 

Chauffeurs will also hold the door open for you, see to it that you don’t have to walk too much, figure out the safest and best way to reach a destination so that you’re not stuck in traffic, help you with your luggage or shopping bags, hold your tea or any other beverage in case you’re stuck and it starts raining, and so on. It’s these differences and the immense contrast in the level of professionalism that makes people want to hire chauffeurs over drivers. 


If you’re looking for luxury vehicles and first-class customer service, you may prefer a chauffeur over a driver. Chauffeurs are trained in a variety of services, including security, and their vehicles must reach certain expectations. Contact us to find out more about our extensive services, from wedding transportation to security services. Sit back, relax, and enjoy a satisfying and luxurious ride like no other. 

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